Catching a hacker
Hello, my name is Joel Laguna and I am a tech at IT Geek Techs. Today I got a call from one of my customers letting me know that his computer was talking to him. It was telling my customer to call a phone number to remove a virus. So instead of calling the hacker he called me to check his computer. I ran a scan and the computer was clean. There was a large red screen from chrome saying that his computer was hacked. But my customer knew better since this had happened before when He visited a hacked site.
A hacker will have a website available with links that will re-route your traffice without your knowing. Nowadays this is the way a hacker are getting to your computer. The hacker will scare you into calling and giving them remote control. They will sound professional and read you all the answers to your questions. Don’t let them fool you, the screen will be difficult to close and will keep on top of other windows.
Here is what to do if this happens to you.
- Take a picture with your phone if you can.
- Write down the URL address that shows up on the top of the window.
- DO NOT CLICK ANY LINKS!
- Write down the phone number.
- DO NOT CALL!
- Call your IT support or someone that you trust.
- Restart the computer, this will get rid of the screen.
- Report the badware site here: https://www.google.com/safebrowsing/report_badware/
All this will help take down the hackers, since search engines will blacklist and break their websites. They will have to pay money to renew or maintain their sites. Eventually the hacker will run out of hacking tools and will have to create a new way to hack.
Stay alert and stay smart.